Interact Suite
Provides marketers with a powerful, comprehensive solution for lifecycle marketing across key interactive channels.
The Interact Suite of integrated software applications offers marketing teams a single, collaborative solution to plan, execute, optimise and manage high-impact marketing campaigns and multi-stage programs. Built on the industry's most open and flexible platform, Interact empowers marketers to use their data, their way, to keep customers engaged and buying throughout the lifecycle.
The Interact Suite includes the following marketing applications:
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Interact Campaign
Campaign Creation and Execution
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Interact Program
Program Design and Automation
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Interact Team
Workflow and Approvals
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Interact Insight
Reporting and Analytics
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Interact Connect
Data Transfer and Automation
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Interact API
Application Control and Development
Marketing. Well Managed
We have three models for optimal management of your program.
Full Service
The largest and most experienced program management team in Australia
- Campaign setup, testing, and live deployment
- Database design, setup, and ongoing management
- Campaign review, analysis, and improvement
- Studio design, testing, and production
- Custom solution development
Australia's largest team of experts work with you to design, manage and optimise your multi-channel marketing program.
Collaborative
This is what a partnership is about
- Ability to easily augment the Responsys Interact Suite with additional value added services.
Partnerships are central to our approach to program management. We offer a collaborative management model to ensure maximum efficiency.
Self Service
Ten years of enabling success for Australian email marketers.
- Account management and support
- Continual feedback and improvement processes
- Driven by ROI and your business and marketing objectives
Our Software-as-a-Service (SaaS) solution provides everything you need to plan, execute, and optimize highly individualized, multichannel marketing programs, as well as build your own integrated applications for even greater control over your ROI. And it's all backed by a client services team and 24 hour support.
Services
Australia's largest team of experts is on hand to enable your success around the clock.
Web Development & Management
Robust technical core
Our technical team makes your digital marketing programs available online by delivering state of the art technical solutions.
We excel in both proprietary and open source content management and ecommerce systems, as well as integration into existing technical solutions.
Our approach to technical solutions stretches beyond the initial solution build and extends into ongoing management and optimisation, which means your digital programs have the ability to fit with your changing business.
Creative and Design Services
Great looking websites, emails, and so much more..
Design and production is a unique art. Our team of specialists design and build emails, mobile campaigns, websites and social media communications using best practice methodologies. Each communications piece is comprehensively tested to ensure compatibility across browsers, clients and devices such as smart phones.
The creative and design team understands all the elements of an effective program, from eye-catching and easy-to-navigate websites, to high impact emails, and everything in between.
Strategic Services & Intelligence
Put the customer at the centre of your program with Strategic Services and Customer Intelligence
There is no one-size-fits-all approach to boosting performance. However, well executed programs do have one thing in common – they all have effective processes in place to guide, implement, and monitor activity. Understand your customers and reach them throughout the customer lifecycle with the right message at the right time, across email, mobile, social, and web channels. Applying a strategic framework to understand your business goals and analyse current email practices, our strategists use these insights to deliver customised strategic plans and advice on best practices to help achieve your organisation's objectives.

